In recent months, clients have reported receiving an increasing number of fraudulent emails purporting to be from legitimate government agencies and credible institutions or companies with which they may do business. The perpetrators use these emails to attempt to obtain personal or financial information by appearing to be from a legitimate source. The emails often describe an urgent reason that you must verify or re-submit personal or confidential information by responding in electronic format via a link provided in the email.
To protect against these scams, often called "phishing," we suggest that you take the following precautions.
1. Keep your computer operating system up-to-date.
2. Install anti-virus software and anti-spyware software. Some phishing emails contain software that can harm your computer or track your activities on the Internet without your knowledge. Anti-virus software can help protect you from inadvertently accepting such unwanted files.
3. Install a firewall on your computer. A firewall helps make you invisible on the Internet and blocks all communications from unauthorized sources. It is especially important to run a firewall if you have a broadband connection.
4. Do not reply if you get an email or pop-up message that asks for personal or financial information. Legitimate companies and government agencies do not ask for this information via email. Always beware of any message that asks for your personal information or messages that refer you to a web page asking for these details.
5. Be cautious about opening attachments or downloading files from unfamiliar sources. These files can contain viruses or other software that can weaken your computer's security.
6. Report to Regents Bank any suspicious emails you receive that request your financial information.
Sources: Federal Trade Commission, Google
Federal Trade Commission brochure with tips to avoid having your personal information stolen by identity thieves. View
Freak Vulnerability - On March 2, 2015, a new vulnerability in SSL/TLS was discovered by researchers and reported to authorities. Regents Bank’s online banking solution is not vulnerable to this vulnerability. Regents Bank encourages all clients to update and patch vulnerable Internet browsers, with an emphasis on Apple’s Safari and Google Android browsers.